The Challenge

Private messaging has come a long way since the era of AOL Instant Messenger and basic direct messages. Today, users value privacy, autonomy, control over their connections, and customizable sharing options. So, how can you design a platform that honors these priorities while remaining user-friendly? Enter Germ—a unique private messaging app that allows users to manage multiple profiles under one account. Germ 1.0 boasted an impressive backend with end-to-end encryption; however, its front end and user experience did not align with its brand and company values. Consequently, Germ 2.0 needed to address these major UX issues and undergo a UI update.

Role: Product Design Lead (Freelance)

The Outcome

After three months of collaboration, the new interface unveiled an engaging interactive trading card experience, streamlined and easily accessible settings pages, and a forward-thinking light/dark mode design system. This thoughtful redesign aimed to enhance user engagement and ensure a versatile, adaptable experience that aligns with modern design trends and user needs. Download and start chatting today!